Dear Valued Guest and Friend of Stoweflake,

The safety and comfort of our guests and staff is and has always been a top priority. Our daily operations will look different for a while, but we promise our commitment to providing you with exceptional service and memorable experiences has not changed.

We are following the recommendations and highest level of standards and guidelines set by the State of Vermont, Center for Disease Control (CDC) and the American Hospitality and Lodging Association (AHLA).

Our Team Members:

  • Every employee has completed VOSHA training for methods of protection from Covid-19 within the work place.
  • At the beginning of every shift, each employee is given a health screening that includes a temperature reading and completion of a health questionnaire.
  • Every employee is equipped with protective gear such as masks to wear throughout the resort and has access to hand washing and hand sanitizer stations.
  • On staff Health Officers are assigned to every shift within every department to ensure the competition of frequent cleaning and sanitation.

During Your Stoweflake Stay:

  • Please wear face masks while within the resort and common areas.
  • Practice social distancing by remaining 6 ft. apart from those not within your party and our staff.
  • A transparent shield has been installed at the front desk to promote physical distancing per AHLA recommendations.
  • Bell Service is currently suspended, but luggage carts are available and sanitized after each use.
  • Public spaces and all high touch areas are cleaned and disinfected multiple times a day in accordance with CDC guidelines.

Your Accommodations:

  • Rooms are cleaned and sanitized using CDC compliant products and UV technology with additional focus on high touch items such as door knobs, remotes, ect.
  • All rooms will remain vacant 24-hours after departures. After deep cleaning and disinfecting the room will remain vacant again for 24-hours prior to arrival to allow adequate time for air exchange.
  • All linens have been washed and placed following CDC protocols.
  • Non-essential high touch items such as magazines and TV guides have been removed.
  • Housekeeping will not enter your room during your stay, but can deliver items upon request.

Charlie B's Pub and Restaurant:

  • Indoor and outdoor dining is available by reservation (802-760-1096).
  • Seating has been spaced out to adhere to CDC guidelines.
  • Guests are asked to wear face masks upon entering and practice social distancing.
  • Front and back-of-house team members will be using protective gear such as masks and gloves.

The Spa at Stoweflake:

  • Guests are asked to wear face masks upon entering and practice social distancing.
  • Sanctuary seating has been rearranged and spaced out to adhere to CDC guidelines.
  • A Spa attendant is in place to frequently clean and sanitize the common areas.
  • Treatment rooms are cleaned and sanitized using CDC compliant products and UV technology.
  • Team members throughout the spa are using protective gear such as masks and gloves.

Sports and Wellness Center:

  • Guests are asked to wear face masks while within the Sports Club.
  • Hands must be sanitized upon entering.
  • Equipment has been spaced out to adhere to CDC guidelines.
  • Personal golf and tennis equipment must be used as rentals are not available.
  • Attendant in place to clean and sanitize equipment after each use and common areas.
  • Team member throughout the Sports Club are using protective gear such as masks and gloves.


Sincerely,
The Baraw Family and Stoweflake Staff

May 26, 2020

Dear Loyal Stoweflake Customers,

We are thrilled to announce Stoweflake Mountain Resort & Spa will be reopening on June 12th, 2020. To ensure the safety of our guests, staff and community, our daily operations will look different for a while, but we promise our commitment to providing you with exceptional service and memorable experiences has not changed.

Our resort will be open to the full extent that is allowed by our state officials. This is changing regularly and we will continue to adjust operations as allowed. At this time the state is requiring guests to be quarantined within the state for 14 days at a private residence before checking-in to a hotel.

Vermont businesses are slowly and carefully reopening and Stowe is home to an endless variety of outdoor activities, so whether you're looking for adventure or relaxation, we have exactly what you need. If you have any questions about booking your next trip please contact our reservations department, they are happy to assist (1-800-253-2232). We look forward to welcoming you to Stoweflake Mountain Resort & Spa this summer!

Sincerely,
The Baraw Family and Stoweflake Staff

April 14, 2020

Dear Loyal Stoweflake Customers,

As of Friday April 10th Governor Phil Scott's Stay Home, Stay Safe Executive Order will be in place until May 15th. As part of that order online and phone reservations may now resume for stays and events occurring on or after June 15, 2020. This date may be amended. If you are interested in visiting between May 15th and June 15th please call our reservations office (800-253-2232), while we cannot take a reservation we can put you on a call back list. If the order is amended we will call you back at that time and confirm your reservation. If you are planning to visit after June 15th you can now book your stay online, as usual, through our website or over the phone.

We are excited to welcome you back to Stoweflake Mountain Resort & Spa this summer!

Sincerely,
The Baraw Family and Stoweflake Staff

March 31, 2020

Dear Loyal Stoweflake Customers,

Vermont Governor Phil Scott announced additional guidance for the lodging industry to enhance compliance with the Stay Home, Stay Safe Executive Order. We strongly support these efforts to flatten the curve and slow the rate of infection during this pandemic. Stoweflake is now closed and will not be taking reservations. We will wait for further direction from our government and the CDC. If you have any questions or are interested in visiting Stoweflake in the future please call 800-253-2232 and we will follow up with you once we are able to accept future reservations. We hope you are all safe, well and able to enjoy this time at home with your family.

Sincerely,
The Baraw Family and Stoweflake Staff

March 25, 2020

Dear Loyal Stoweflake Customers,

Following Governor Phil Scott's Stay Home, Stay Safe Executive Order, Stoweflake Mountain Resort & Spa will be temporarily suspending its operations through April 15th, 2020. If you have any questions or if there is anything we can assist with during this time please call: 800-253-2232.

Our family is looking forward to reopening our doors and welcoming you back. Stay safe, stay healthy and we hope to see you soon.

Sincerely,
The Baraw Family and Stoweflake Staff

March 23, 2020

Dear Loyal Stoweflake Customers,

We continue to follow the recommendations from local and national health authorities and will be closing Stoweflake’s Sports Club & Wellness Center, including the gym, indoor pool and outdoor hot tub starting March 22, 2020. All club memberships will be frozen and will resume at a later date.

We have also decided to discontinue take-out food from Charlie B's Pub & Restaurant until further notice.

At this time our guest rooms, townhomes, lobby and outdoor grounds will remain open. We will continue to assess the situation and follow official recommendations. Thank you for your support and understanding during this time.

Sincerely,
The Baraw Family and Stoweflake Staff

March 17, 2020

Dear Loyal Stoweflake Customers,

We have been following the updates from the Center for Disease Control and the Vermont Department of Health very closely. As of Today Stoweflake Mountain Resort & Spa will remain open, but we are making operational adjustments to ensure the health and safety of our guests and staff:

  • Charlie B's Pub & Restaurant will be open for take-out or curbside pick-up only from 12pm-8pm daily. The take-out menu is available online please call 802-760-1096 to place your order.
  • The Sports Club, outdoor hot tub and indoor pool will remain open from 9am - 7pm and will continue to be thoroughly cleaned throughout the day.
  • The Spa at Stoweflake will be closing temporarily and will plan on re-opening on April 1st.
  • Group fitness classes are canceled until April 1st.
  • The Game Room will be closed until April 1st.

We thank you for understanding and will continue to monitor all guidelines, rules and recommendations to provide the safest environment for our guests and staff.

Sincerely,
The Baraw Family and Stoweflake Staff


March 13, 2020

Dear Loyal Stoweflake Customers,

As an independent family owned and operated hotel the health and well-being of our customers has always come first. Our family wants you to know Stoweflake has implemented rigorous cleaning and disinfecting procedures to ensure the safety of our guests. Stoweflake has always held very high standards for sanitation and we increase our efforts every flu season.

For the past 57 years our family has always enjoyed sharing the beauty of Stowe, the fresh clean mountain air and the feeling of escape that comes to an individual when you are surrounded by more trees than people.

We are open for business, our staff is healthy and we are here for you. Winter is winding down, the village is quiet and the weather is starting to warm up making Stowe's plentiful outdoor activities more appealing than ever.

Stoweflake would be honored to be your place of escape and your home base as you enjoy the best Stowe has to offer.

Sincerely,
The Baraw Family and Stoweflake Staff