Policies & Guidelines

Deposits and Cancellations:

A deposit of 50% is due at the time of booking, fully refundable if
cancellation is received 14 days or more in advance of scheduled arrival.

Cancellations received between 3 and 14 days prior to scheduled
arrival, deposit will be retained as credit toward a future overnight
stay, to be used within 1 year.

Cancellations received within 3 days of scheduled arrival, deposit is
forfeited.

Deposit is forfeited if party arrives after check-in date or departs before final day of the confirmed reservation.

Christmas/New Year's Holiday Cancellation Policy:
Cancellation must be received by November 15, 2010 in order to receive a deposit refund. Effective for stays between December 25, 2010 - January 2, 2011.

Presidents' Holiday, Martin Luther King Day and Columbus Day weekend
Cancellation Policy:

Cancellation must be received 30 days prior to arrival in order to receive a deposit refund. Effective for stays between October 8 - 11, 2010, January 14 - 17, 2011, February 19 - 22, 2011.

 

 

Additional Policies & Guidelines:

• CHILDREN
• SMOKING POLICY
• CHECK-IN & CHECK-OUT TIMES
• TERMS & CONDITIONS
• SPA AT STOWFLAKE POLICIES
• SPORTS & WELLNESS CENTER POLICIES