Policies may vary for different seasons, and are dependent on how the reservation is booked. Please call the Stoweflake reservations team at 800-253-2232 to see verify what policies will be in effect for the time frame you have booked or are considering booking.

Additional Policies & Guidelines

Children 12 and under stay free in the same guestroom with a paying adult. A fee of $20 per person, per day for age 13 and over applies. Special policies apply during holiday periods.

Stoweflake accommodations are non-smoking. Guests who choose to disregard the non-smoking policy will incur a $250.00 charge. There are outside designated smoking areas throughout the property.

Arrival for guestrooms is guaranteed after 3:00 p.m., townhouses after 4:00 p.m. Check out time is 11:00 a.m. Luggage storage is available if you wish to remain in Stowe or on Stoweflake property on your day of departure.

Gratuity (for packages only) and taxes are not included in rates. Rates and terms are subject to change without notice. Packages can be customized for shorter or longer length stays (spelling error), as well as in our townhouse units. To determine the exact cost of your package, please call us at 800.253.2232.

We ask that you notify the Spa at least 24 hours in advance if you need to cancel or reschedule your appointment(s). 50% of the value of your service will be charged for cancellation with less than 24 hours notice. No-show appointments will be charged the full value of the service.

RESERVATIONS

We recommend that you schedule your spa and salon appointments at least one week in advance. We require a major credit card or a resort confirmation number and telephone number to confirm your appointment. Reservations are subject to availability.

GRATUITIES

For your convenience, an 18% gratuity charge will be automatically added to all spa and salon services. Additional gratuity is at your discretion.

CANCELLATION

We ask that you notify the Spa at least 24 hours in advance if you need to cancel or reschedule your appointment(s). 50% of the value of your service will be charged for cancellation with less than 24 hours notice. No-show appointments will be charged the full value of the service.

AGE

Use of the Spa is restricted to guests 16 years of age and older. Guests under the age of 16 are welcome in the indoor and outdoor pool areas only and must be accompanied by an adult.

ACCESS FEE

Access to the Spa facility is available for hotel guests for a daily fee of $20 per person Sunday - Friday, $25 per person on Saturday. Daily fee for non-hotel guests is $40 per person Sunday-Friday, $50 per person on Saturday. *Prices may vary during holiday weeks. Spa access and fitness classes are complimentary with any spa day package. Spa access is available at no charge on the day of your spa appointment (excluding salon appointments).

ACCESS

Access to the Sports & Wellness Center is complimentary for resort guests. The daily fee for non-resort guests is $20. (Memberships are also available.)

AGE

Use of the Sports & Wellness Center is restricted to guests 16 years of age and older. Guests under the age of 16 are welcome in the indoor and outdoor pool areas only and must be accompanied by an adult.